Articles

 Help! I was double charged!

This will occur if you have an active PayPal subscription with us but make a manual payment on...

 How do i cancel my server

We are sorry to hear that you wish to cancel your service with us, however, we do wish to keep...

 How fast will my server be setup

You server should generally only take a few moments to provision, however it may take additional...

 I was charged for a cancelled Service

This will occur if you forget to cancel your PayPal subscription with us after cancelling your...

 What happens if my server gets suspended?

After the day your service is suspended, you have 7 days until our system automatically...

 What is your policy on refunds?

Unfortunately, due to the nature of business, we cant currently provide refunds, but we can...

 Why is my order displayed as "Fraud"?

Our fraud detection system can occasionally mark orders as fraud even if they're legitimate....

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